Virgin Media Community

I changed my NTL email password but it hasn't changed in Outlook and still works there

Hi so here is the problem I am facing, recently I had a trojan attack on my PC and had my Outlook account compromised, whoever did this gained access to my NTL email address and password, since then I have had numerous emails daily signing me up to a...

Intermittent internet for months now, impossible to get a hold of someone to help

For months now, even on ethernet, packet loss and latency skyrockets to unusable levels, its become more and more frequent. It has happened almost every day for the past week.I've tried to go through VM contact many times, only to receive a generic m...

Extend cancellation date

Hello.I have had to cancel my Virgin Media package, but I'm wondering if I will be able to extend my cancellation date.My contract is due to end on 21st April, but I would like it to end on the 2nd May if possible.Thanks in advance, Ian Swift

Re cable and move connection

I am about to start re decoration in front room and want to move the tv set up to the other side of the room. We are creating a media wall and want to know if an engineer can not only set up the connection the other side but also set the cabling up b...

Outlook e-mail error (0x800CCC1A) :

Was working fine until yesterday but now getting the following error message when I try to send an email from Outlook using my virginmedia.com account Task 'Bernard - Sending' reported error (0x800CCC1A) : 'Your server does not support the connection...

Conned

I cannot believe there are members of Virgin Media conning people into taking the volt package & our monthly payment has doubled! please I need to cancel my volt subscription right away

Unable to complain to Virgin Media as a non-customer

Virgin Media visited my house when I wasn't there and put a cable through my garden and path - damaging my path and filling the channel with cement. They also put a box on my wall. My house is being sold and the future owners ordered the cable for wh...

PODS keep dropping connection

I have a hub 5 (factory settings, long press reboot several times over the last year) and 3 white pods. Once or twice a months 1 or all of the pods would just stop connecting, more often than not all of them, just doing the slow blink. 1-2 days of re...

Virgin wants to fleece me.

Just wanted to find out how have you dealt with Virgin when your contract is up? My contract run out. It was £40 per month and now it's going to £62. Called up Virgin customer service and the best they can give me is £49 for the same m500 service.. L...

Sudden drop in SamKnows RealSpeed to router

https://samknows.com/realspeed/ tests to my Hub 5x usually show download speeds of 1140-1142 Mbps (I am on the Gig1 Full Fibre package). However, since yesterday evening the tests to the hub struggle to achieve more than 250-300 Mbps. I have rebooted...

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

Welcome to the Virgin Media Community!

Featured Posts

Virgin Media switches on residential 2Gbps broadband service

Latest updates have been released for 360 and Stream boxes (updates 5.06 & 5.07)

Annual price change from April 2024

Community Activity