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Unable to access emails on Imac

Using my Apple iMac pc I can log into my Virgin media account but when I click on the Quick link (virgin media mail) to access my emails, nothing happens but an empty file (called Unknown) is sent to my download folder. It does not take me to my emai...

unable to send emails from emClient for ntlworld.com email account

Hi My emClient email package won't send emails, but will receive. My email address is an ntlworld.com one. I can login to the Virgin web email and send/receive ok. I've tried changing the SMTP settings to some recommended online, but no changeThe err...

appoman by • Just joined
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Re: Child safe not working

Hello, we are having the same issue with Child Safe. After reading the replies here I tried a PIN reset and have then turned Child Safe off and on again, but it is still not blocking inappropriate sites. Please could someone help?

simoneb by • Just joined
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  • 1 replies
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Phone line still not working

yesterday Virgin engineer came per appointment. He checked the landline which is dead, then connected the phone to the newly installed router. He said the phone would be up and running in 15-30 minutes then left.The phone line, now over broadband, is...

Resolved! New Install multi room cables

Hi Everyone, I'm new to Virgin Media after having a terrible experience with another provider I've jumped ship and have a few questions I thought I'd ask.1: I've signed up for internet and 360 TV multi room my property has never had VM before however...

oppo by • Tuning in
  • 259 Views
  • 5 replies
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E-mail, not received

I sent an e-mail last December and did not receive a response. I forwarded the e-mail as reminder recently and the response informed me the original had not been received. Is there any way of checking that the original e-mail was not received? 

Re: HUB 5x - GSX-PON FTTP - Extermely spikey latency

I am facing the exact same issue in terms of spikes and upload latency. Do you have an update on your situation please? I too am having terrible issues with customer service, constantly giving empty promises and engineers that don't understand my iss...

curtm by • Joining in
  • 23 Views
  • 1 replies
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