Virgin Media Community

Resolved! What are you watching now?

I'm off to continue watching Marco Polo.... Now up to season 1 episode 4 on NetFlix

Understanding the agents on the phone?!

If there's one thing that virgin need to fix, is that, and this is in no way me being offensive. Is that I just can't understand the agents on the phone!! I just got an speed upgrade and was doing it via WhatsApp them they called, which I don't have ...

Email not working since 15/04/24

Seems that there a lot of problems being reported since yesterday, 15/04/24, mainly concerned with the SMTP server for outgoing mail.For me, I get:16/04/24, 23:04:47: SEND - sending mail message(s) - 1 message(s) in queue16/04/24, 23:04:47: SEND - Co...

Message for Rachel Barrass

I am a pensioner and have been a Virgin customer for over 20 years and before that was with companies that Virgin purchased.In general, I think the customer service is very good. The broadband service where I live is extremely & frustratingly interm...

Resolved! Email not receiving with Outlook - connection error's

Been using Outlok for ages with no problems at all, then yesterday it suddenly stopped collecting emails along with the 0x800CCC1A error message.I can send but not receive mail.iMap works fine on my phone and Ipad.I followed other replies and set up ...

Jumping through hoops every 18 months .I have had enought of this rubbish.

I had a contract with VM going back to before when it was NTL, which has once again come to an end.I've had enough of it. What I pay now is a total rip-off and it's time to leave, as I now retired and my income has dropped big-time.. I really can't ...

New customer set up in 2 days but no equipment

I have recently became a new customer. I was suppose to get an engineer out on the 1st of may but has now been chaged to the 20th of april. I was worried because i have no equipment sent out yet, any help?

Purpose of Adaptor

Does the supplied adapter have any other purpose than connecting RJ11 to BT phone plug? If not then can I connect my DECT base station, which has a RJ11 connection, directly to the router using a cable with RJ11 plug at each end?Blarnnie

Cancelling on contract after renewal

Odd circumstances but I need to change my package with VM as we barely use it and costs a fortune.Currently have TiVo, landline, Broadband (With Volt) and O2 payg sim (hence Volt)I'm out of contract on a bad rate and want to remove Tivo and the landl...

Honestly, this whole, ridiculous third party email address thing is stupid and makes things ridiculously complicated. Since the 12th of April I haven’t been able to send or receive any emails AT ALL from my laptop. So I tried to change the password o...