Virgin Media Community

Area references code

Hi I’m trying to register and I’m being asked for area reference number. My post code is T23H2F8Cork Ireland thanksEileen

Re: Missing external cable cover

Hello. I'm replying as I have the same problem. Is anyone able to assist?

Continually Dropping Connection

Hi folks, We've been with virgin now for 3 weeks and so far it hasn't be a wonderful experience.both myself and my wife work from home so rely on a good speedy connection, so when virgin announced full fiber was in our area we jumped on it. We expect...

Virgin wants to fleece me.

Just wanted to find out how have you dealt with Virgin when your contract is up? My contract run out. It was £40 per month and now it's going to £62. Called up Virgin customer service and the best they can give me is £49 for the same m500 service.. L...

Lost access to emails, showing error (Code: DEF01)

Hi,I have lost access to my email account that I have had for 20+ years.I was looking to improve the security by changing my password however when I tried to do so it was insisting I change my sign in email address.After setting the new sign in email...

Port Forwarding to WD My Cloud Home

Hi ThereI'm trying to configure my new WD External Hard drive but it is automatically in relay mode which is restricting its use.WD have advised me the router needs to enable Port Forwarding but I do not know how to do this - I have a Hub 5 - can I g...

Damaged BrownBox, remedial work needed

Hello, I would like some assistance please, I am currently in a rented first floor property which is supplied with Virgin Media fibre broadband & the bill is paid by my landlord - some little scallywag has pulled the cable away from the wall & damage...

Wrong email

Hi there. I have just signed up for virgin ans I have signed up with the wrong email I entered it in wrong. Just wondering if I can change it.

Email not working since 15/04/24

Seems that there a lot of problems being reported since yesterday, 15/04/24, mainly concerned with the SMTP server for outgoing mail. For me, I get: 16/04/24, 23:04:47: SEND - sending mail message(s) - 1 message(s) in queue16/04/24, 23:04:47: SEND - ...