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O2 Sim Not Arrived

I ordered a Volt package 1st March I am still waiting to receive my O2 sim. Who do you contact to resolve the issue.

Broadband issu for a month now

We lost our broadband on the 23rd March weekend, which we reported on the 24th. We had an indoor engineer on the 26th, who said the problem is outside. He changed everything inside and got it working temporarily. He told us he booked us an outside en...

Andrea24 by • Just joined
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  • 1 replies
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1Gig Hub5 Reducing buffer bloat

Howdy all hope everyone is wellSo as the Subject says i am getting a lot of buffer bloat on mt hub5Firstly Info for you- Using the 2.5 gig port (Hub5) to my10gig network port on my pc,Have performed standard checks and tests however i can not seem to...

Had a renewal email- some questions

Hi all,i have a loyalty bonus at the moment but got this email "It looks like your contract's ending soon. As a thanks for being a Virgin Media customer, we’re giving you an exclusive price when you renew.You can browse, work, stream, and game just l...

djr_uk by • Up to speed
  • 220 Views
  • 6 replies
  • 0 kudos

Virgin charging me over £2000 for their mistake

Hello so sorry for the long story but please bare with me and i really apricate you taking the time to readI’m at a total loss on what to do I feel emotionally drained and deeply upset. I cant bring myself to call virgin media again and spend hours o...

memePen by • Just joined
  • 38 Views
  • 0 replies
  • 0 kudos

Email dead from this morning

I cannot send or receive emails from my 2 addresses  @ntlworld.com.I'm using Windows Live Mail 2012 with Windows 7 (I know it's old but has never been any trouble).Webmail is working fine.Here is the error message:Unable to send or receive messages f...

Snoopdog by • On our wavelength
  • 462 Views
  • 10 replies
  • 1 kudos
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Annual price change from April 2024

Each year we adjust the monthly subscription prices our customers pay for Virgin Media broadband, TV and home phone, so we can continue to invest in our network and services.   What this means for you...

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Together with the introduction of a framework to embed accessible and inclusive design practices, we are working hard to make our website, content, and digital experiences accessible to as many people...

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