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Conned

I cannot believe there are members of Virgin Media conning people into taking the volt package & our monthly payment has doubled! please I need to cancel my volt subscription right away 

Af7 by • Just joined
  • 56 Views
  • 7 replies
  • 0 kudos

Any future plans for multiroom stream?

Hi there I just took out services again with virgin im in a XGS-PON area so no coax. I took a stream box with my package and as I understand it its 1 per household. The question is does anyone know if there's any future plans to change this. Surely t...

Drefsab by • On our wavelength
  • 225 Views
  • 9 replies
  • 0 kudos

Wi-Fi signal

Hi, I have a few black spots in my hose where the WiFi signal is very weak . I have tried doing the speed test thing in the virgin media connect app , but because the WiFi signal is so weak in  the rooms the app keeps saying you are not connected to ...

Ste1975 by • Joining in
  • 23 Views
  • 2 replies
  • 0 kudos

Network Routing Issue

Hi,I believe there is a routing issue with the Virgin network which is preventing me from accessing my work e-mail. I am trying to connect to 'id.nordcloud.com' but the connection times out. This problem only started today and has been working fine f...

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plynch66 by • Dialled in
  • 2071 Views
  • 47 replies
  • 1 kudos

Complaint Ignored

I recently upgraded my account after 27 years with Virgin Media, I was told my premium would be £35 a month including wifi and a free tv as a gift. I never received the TV and I am now being billed £82 a month! Complaints ignored or passed around wit...

Jorr1 by • Just joined
  • 3 Views
  • 0 replies
  • 0 kudos

Virgin Media Hub 4 Password Problem

So,Been having problems for a while, engineer came and renewed the Hub 4 and on the Bottom is a Wifi passwordThe same password is printed on some stickers he gave us, but when i try to use it they don't work?the only way to link to the hub by laptop ...

golf20vT by • On our wavelength
  • 52 Views
  • 2 replies
  • 0 kudos

Static IP Address

I am in need of two static addresses one for my PC and one for my NAS in order to take advantage of Wake-on-LAN (WoL). From what I can see this is impossible to set up with the Virgin Media Hub so am I right in thinking the only way of doing this is ...

Pitrevie by • Just joined
  • 28 Views
  • 3 replies
  • 0 kudos

Renew contract

I received an email from Virgin today telling me "it looks like your contract ends soon" and if I renew I will get a discount. However I have a contract started in April 2023 which runs for 18 months so I would say my contact ends in October 2024. A ...

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