Virgin Media Community

Landline and internet down

This afternoon our internet and landline went down. Tried all the steps suggested to reboot the hub but still not working - somehow I’ve managed to get an engineer visit booked for Friday but really need this sorted asap. Also cannot see where or how...

power levels are not perfect

the technician said my power levels are not perfect but it will do. he put a 3db attentuator on gaming feels sluggish, if i restart the hub it feels more responsive but after 24 hours it feels sluggish again.

Sky Sports UHD FF/Rewind not working properly

Anyone else experience this? Both FF and rewind seem to stutter or just completely freeze. The only option which seems to work as it should is if you FF with one green arrow. I have reset the box, but still no joy.

VM have killed email being able to be received via SMTP on Windows 7

Hi allUnless anybody can suggest an ongoing fault being present is it reasonable to assume this now? It hasn't worked for almost 10 days now.Thanks

No Services for 6 Days - 2.5 Week Wait for Repair!

In the early hours of last Wednesday (17th April) we suffered a total loss of services and haven't had TV or internet since.An engineer came out on the Friday (19th April) who did some tests, but essentially fobbed us off by saying that the CS team w...

Ive found a sim card

Ive found a sim card it hadn't been used what can I do with it

unable to login to my virginmedia account,email address not recgonized

I can't login to my virginmedia account , keeps saying email address not recgonized, tried every suggestion going but but still can't access my account or get into my virgin emails on my outlook account.

Windows 10 22H2 Update: comment share your experience

A new feature update for Windows 10 this morningAfter running scandisk as Administrator

Re: Missing external cable cover

Hello. I'm replying as I have the same problem. Is anyone able to assist?

Resolved! Password

Hi all,Just had a new VM package with a new router. Computer has found the Wi-Fi with no issues (just pressed button on back of router and it joined), but I am unable to get my Kobo E-Book Reader to access the new internet. It's asking for a Passwo...