My Virgin Media app launched

Virgin Media Staff


We’re excited to let you know that you can now download our new My Virgin Media App for your Apple or Android phone or tablet.

With our great new App you can:

  • See a summary of your account and package
  • View recent transactions and bill balance
  • Make credit and debit card payments
  • Check the service status (and if there are issues, details of when this will be fixed)
  • Get help and support (such as WiFi tips, trouble-shooting broadband and TV issues, and much more)

We’re especially pleased as the app was road-tested by members of our community – thank you for all your input.

If you fancy a quick tour of our new app - click here


Get the My Virgin Media app

You can download the app from either the Google Play store (Android 5 and above), or the Apple AppStore (iOS 9 and above)

Just click the links above, or search your device's app store for ‘My Virgin Media'.

About the author
  • As the UK’s first provider of all four broadband, TV, mobile phone and home phone services, we believe in digital that makes good things happen, for people, communities and businesses. We will do everything we can to ensure technology is a force for good. This is why we’re committed to providing the best guidance, support and services here in the community.