Menu
Reply
  • 1
  • 0
  • 0
Dan2099
Just joined
393 Views
Message 1 of 3
Flag for a moderator

yellow base light

I have a yellow base light on my hub 3.0.

i have checked online and there’s nothing for a yellow light. I don’t think my internet is punching out as good as it could be as the light is yellow and my ring doorbell is a bad connection and it is only a few meters away from the hub. 

Any help? 

0 Kudos
Reply
  • 15.49K
  • 1.61K
  • 3.45K
Superuser
Superuser
359 Views
Message 2 of 3
Flag for a moderator

Re: yellow base light

In my experience, the white LED does appear a bit yellowish.

Can you give some detail on your perceived performance issue?

Re the doorbell, is it a 2.4GHz device and have you separated the 2.4GHz and 5GHz WiFi bands as some 2.4GHz devices have difficulty connecting securely to the single SSID?

0 Kudos
Reply
  • 5.3K
  • 105
  • 1
Moderator (Retired) Ty_S
Moderator (Retired)
325 Views
Message 3 of 3
Flag for a moderator

Re: yellow base light

Hi Dan2099

I've run a check on your connection and there are currently some issues showing with the hubs upstream power levels that could cause some issues. We'll need to arrange an engineer visit to get them adjusted so I'll send you a PM (purple envelope, top right corner) to get this arranged. 

Thanks 


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos
Reply