on 22-07-2021 07:30
Please can someone help me this is driving me mad.
my Wi-Fi keeps dropping, we have done all the necessary checks etc but still no joy can anyone from virgin help me
on 22-07-2021 08:13
on 22-07-2021 13:11
on 24-07-2021 15:30
Hi chazram69,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the issue you're having with your broadband service.
I have been able to locate your account and have ran some checks. It looks as though there is an issue located for the hub.
I made an adjustment to the hub to see if this helps. Please do let us know if this improves the service.
^Martin