wifi pods

[cracking]

Hi

Trying for days now to order wifi pod for signal to reach garage as I have a new boiler installed.

Have been through all the chat things but I am getting nowhere.

Can anyone help ..thanks in advance

C

[Client62 · Accepted solution]

Save yourself the time and frustration ...

https://www.screwfix.com/p/tp-link-re200-ac750-dual-band-wi-fi-range-extender/5059p

Just remember this needs to be installed between to VM Hub and the Boiler,
not in the garage next to the Boiler where there is no signal to repeat.

[Ashleigh_C]

Hi there @cracking 

Thank you so much for your post and welcome back to the community forums, it's great to have you here. 

I am so sorry to hear that you are facing issues arranging a WiFi Pod, can I ask if you have followed these checks via the Connect App: 

·         Tap Start the scan
·         Then Start the scan again
·         While connect to WiFi, Tap I’m ready
·         Wait 2 mintues for Scan
·         Scan complete, Tap continue
·         Tap Add a room, Tap the room you're in
·         Start the Scan (do this in every room)
·         Scan complete
·         Tap Optimise WiFi now if an option
·         If so, Tap Optimise
·         Optimisation complete, Tap Rescan room, 
·         Tap Start Scan
·         Tap Order a WiFi Booster if an option
 

[Adduxi]

To service your garage properly I would suggest you run an ethernet cable out and use a wired wifi access point in the garage.  Wifi interference can be an issue, so you will get the best connection over cable back to the Hub.

[Matthew_ML]

Thank you for reaching out with some advice, I can see my colleague has reached out to support with the pods. 

[jpeg1]

As @Adduxi has said, something as important as your boiler needs a more reliable connection than two links of WiFi.  Use an ethernet cable if you possibly can.