on 15-01-2021 14:12
ok-plug and play it says
white light on pod just keeps flashing white
been plugged in for 30 mins
will not connect to hub
hub has latest firmware
any ideas??
on 15-01-2021 14:22
I'm at a loss how it's possible to just be plug and play, how on earth does it know what your SSID and password is?
on 15-01-2021 14:26
maybe linked to mac of router
it says it downloads settings
on 15-01-2021 15:40
15-01-2021 15:42 - edited 15-01-2021 15:43
and my hub software has rolled back for .21 to old .09 also
not a good sign
its now old 01.02.048.09.EURO.PC20
last night was 01.02.065.21.EURO.PC20
on 15-01-2021 16:05
my hub4 is on 01.02.065.21.EURO.PC20 - afaik you need that for the pods to work
you could try a full reset to see if that pulls the new firmware back down - if not you need VM to push it
15-01-2021 16:37 - edited 15-01-2021 16:38
been on phone 1 hour and 41
getting error their end
would not commit to say 09 will not work the pod and v21 needed
why would my modem roll back grrrrrrrrrrrrrrr
pain
they said 3 to 4 days to fix
done a full reset via power down and also pressing hub button
i can see a new modem being ordered
on 15-01-2021 16:45
Isn't there an alternate wps or ethernet setup?
on 15-01-2021 16:51
Hi,
I am in the same boat. I noticed that the new firmware ( 01.02.065.21.EURO.PC20 ) removed my separate 2.4 & 5ghz channels that I had previously setup and it had also reactivated the dreadful Smart Wifi channel optimisation setting.
Aidan
on 15-01-2021 16:53