Our modem has its yellow light on, computer is working out but I cant connect to our wifi on my phone. I have it set up but its not working - is this related to o2 issue or just problem my end.
Yes I believe so..I do have someone who is knowledgeable so I may also ask them but any check helpful.
Thanks for getting in touch, I am sorry to see you have been having trouble with your connection.
I have taken a look and your downstream power levels are too low. I would like to get an engineer out to take a look at this for you.
I will pop you a Pm to get this arranged. Keep an eye out for the Purple Envelope top right hand corner.
Speak to you soon.
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