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Angela_d
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Message 41 of 45
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Re: wifi dropping out

Mostly on iPad
iPhone is fine
Television has a lan? Line into router and has no issues
Have tried using iPad next to router no difference
Page whether article, crossword or email starts to load then stops,
Always resolved instantly by toggling either between 2/5 g. Or Flight mode
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Forum Team (Retired) Nat_J
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Message 42 of 45
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Re: wifi dropping out

Thanks for updating,

 

Your modem SNR levels are now showing cause for concern.

 

I've responded to your private message so that we can get your equipment replaced.

 

Speak soon,

 

Nat_J


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Angela_d
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Message 43 of 45
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Re: wifi dropping out

Received super hub 3 this morning and so far no WiFi problems 

Thank you Nat for sorting everything out 

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angelt
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Message 44 of 45
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Re: wifi dropping out

I received the super hub 3 yesterday and now the wifi is working great again.

Many thanks Nat for your help.

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Forum Team (Retired) Nat_J
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Message 45 of 45
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Re: wifi dropping out

Great to hear this, Smiley Happy

 

Let me know if I can assist with anything further.

 

Take care,

 

Nat_J


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