on 17-08-2022 21:40
Sorry this is sort of a repost my previous one wasn't made correctly and wasn't able to edit the post. Basically my wifi has been disconnecting for 1-10 minutes multiple times per day. I tried fixing the problem by getting a router but the problem still persists. I also checked the cables to ensure there was no damage and making sure they wasn't loose. I rebooted the modem a few times aswell but still no change.
I will link my upstream ,downstream, network logs and broadband quality monitor below.
Time Priority Description
17/08/2022 12:08:1 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
17/08/2022 12:05:32 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
17/08/2022 12:03:13 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
17/08/2022 11:45:58 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
17/08/2022 02:25:35 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
17/08/2022 01:46:40 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
17/08/2022 01:40:25 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
17/08/2022 01:37:38 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
16/08/2022 02:34:7 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
15/08/2022 17:27:35 | Error | DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
14/08/2022 16:30:1 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
14/08/2022 16:29:54 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
14/08/2022 16:15:53 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
14/08/2022 15:36:4 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
14/08/2022 14:10:37 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
14/08/2022 14:10:34 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
14/08/2022 12:14:10 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
14/08/2022 12:14:3 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
14/08/2022 12:14:3 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
14/08/2022 12:14:2 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
on 17-08-2022 21:41
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 139000000 | 8.5 | 40 | 256 qam | 1 |
2 | 147000000 | 8 | 38 | 256 qam | 2 |
3 | 155000000 | 7.5 | 40 | 256 qam | 3 |
4 | 163000000 | 7.3 | 40 | 256 qam | 4 |
5 | 171000000 | 7.3 | 40 | 256 qam | 5 |
6 | 179000000 | 7.1 | 40 | 256 qam | 6 |
7 | 187000000 | 7 | 40 | 256 qam | 7 |
8 | 195000000 | 6.9 | 40 | 256 qam | 8 |
9 | 203000000 | 6.5 | 40 | 256 qam | 9 |
10 | 211000000 | 6.4 | 40 | 256 qam | 10 |
11 | 219000000 | 6 | 40 | 256 qam | 11 |
12 | 227000000 | 5.6 | 40 | 256 qam | 12 |
13 | 235000000 | 5 | 38 | 256 qam | 13 |
14 | 243000000 | 4.5 | 40 | 256 qam | 14 |
15 | 251000000 | 4.8 | 40 | 256 qam | 15 |
16 | 259000000 | 5.4 | 40 | 256 qam | 16 |
17 | 267000000 | 5.4 | 40 | 256 qam | 17 |
18 | 275000000 | 5 | 40 | 256 qam | 18 |
19 | 283000000 | 5 | 40 | 256 qam | 19 |
20 | 291000000 | 4.9 | 40 | 256 qam | 20 |
21 | 299000000 | 4.9 | 40 | 256 qam | 21 |
22 | 307000000 | 4.5 | 40 | 256 qam | 22 |
23 | 315000000 | 4.5 | 40 | 256 qam | 23 |
24 | 323000000 | 4.6 | 38 | 256 qam | 24 |
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 40.3 | 6191793 | 1080796 |
2 | Locked | 38.9 | 3946655 | 387111 |
3 | Locked | 40.3 | 4050602 | 359788 |
4 | Locked | 40.3 | 4780692 | 551607 |
5 | Locked | 40.3 | 2666293 | 147526 |
6 | Locked | 40.3 | 2391858 | 121025 |
7 | Locked | 40.3 | 2186303 | 104068 |
8 | Locked | 40.9 | 2067080 | 93024 |
9 | Locked | 40.3 | 1894291 | 79940 |
10 | Locked | 40.3 | 1801984 | 77428 |
11 | Locked | 40.3 | 1648556 | 68234 |
12 | Locked | 40.3 | 1643942 | 65684 |
13 | Locked | 38.9 | 1498235 | 59239 |
14 | Locked | 40.3 | 1280081 | 54568 |
15 | Locked | 40.3 | 1010774 | 47965 |
16 | Locked | 40.3 | 786362 | 42114 |
17 | Locked | 40.9 | 714050 | 39898 |
18 | Locked | 40.3 | 589641 | 37881 |
19 | Locked | 40.9 | 507465 | 35462 |
20 | Locked | 40.3 | 437333 | 34929 |
21 | Locked | 40.3 | 380178 | 34668 |
22 | Locked | 40.9 | 325155 | 34368 |
23 | Locked | 40.3 | 281923 | 32211 |
24 | Locked | 38.9 | 260561 | 31429 |
on 17-08-2022 21:41
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 25800000 | 44 | 5120 | 64 qam | 4 |
2 | 39400137 | 44.5 | 5120 | 64 qam | 2 |
3 | 46200000 | 44.8 | 5120 | 64 qam | 3 |
4 | 53699985 | 45.5 | 5120 | 64 qam | 5 |
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 37 | 0 |
2 | ATDMA | 0 | 0 | 2 | 0 |
3 | ATDMA | 0 | 0 | 3 | 0 |
4 | ATDMA | 0 | 0 | 1 | 0 |
on 17-08-2022 21:43
https://www.thinkbroadband.com/broadband/monitoring/quality/share/276f626614b3eeec450ae6da99378f00a8...
https://www.thinkbroadband.com/broadband/monitoring/quality/share/9f5d5402de6951931c299bad6c0dfa43fec3a925-12-08-2022