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wifi disconnections on hub 3 modem and router mode

sam1312423
Joining in

Sorry this is sort of a repost my previous one wasn't made correctly and wasn't able to edit the post. Basically my wifi has been disconnecting for 1-10 minutes multiple times per day. I tried fixing the problem by getting a router but the problem still persists. I also checked the cables to ensure there was no damage and making sure they wasn't loose. I rebooted the modem a few times aswell but still no change. 

I will link my upstream ,downstream, network logs and broadband quality monitor below.

Network Log

Time Priority Description

17/08/2022 12:08:1Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/08/2022 12:05:32criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/08/2022 12:03:13Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/08/2022 11:45:58criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/08/2022 02:25:35Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/08/2022 01:46:40criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/08/2022 01:40:25Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/08/2022 01:37:38criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
16/08/2022 02:34:7Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
15/08/2022 17:27:35ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/08/2022 16:30:1Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/08/2022 16:29:54criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/08/2022 16:15:53Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/08/2022 15:36:4criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/08/2022 14:10:37Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/08/2022 14:10:34criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/08/2022 12:14:10Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/08/2022 12:14:3criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/08/2022 12:14:3Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/08/2022 12:14:2criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
3 REPLIES 3

sam1312423
Joining in

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

11390000008.540256 qam1
2147000000838256 qam2
31550000007.540256 qam3
41630000007.340256 qam4
51710000007.340256 qam5
61790000007.140256 qam6
7187000000740256 qam7
81950000006.940256 qam8
92030000006.540256 qam9
102110000006.440256 qam10
11219000000640256 qam11
122270000005.640256 qam12
13235000000538256 qam13
142430000004.540256 qam14
152510000004.840256 qam15
162590000005.440256 qam16
172670000005.440256 qam17
18275000000540256 qam18
19283000000540256 qam19
202910000004.940256 qam20
212990000004.940256 qam21
223070000004.540256 qam22
233150000004.540256 qam23
243230000004.638256 qam24



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked40.361917931080796
2Locked38.93946655387111
3Locked40.34050602359788
4Locked40.34780692551607
5Locked40.32666293147526
6Locked40.32391858121025
7Locked40.32186303104068
8Locked40.9206708093024
9Locked40.3189429179940
10Locked40.3180198477428
11Locked40.3164855668234
12Locked40.3164394265684
13Locked38.9149823559239
14Locked40.3128008154568
15Locked40.3101077447965
16Locked40.378636242114
17Locked40.971405039898
18Locked40.358964137881
19Locked40.950746535462
20Locked40.343733334929
21Locked40.338017834668
22Locked40.932515534368
23Locked40.328192332211
24Locked38.926056131429

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

12580000044512064 qam4
23940013744.5512064 qam2
34620000044.8512064 qam3
45369998545.5512064 qam5



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA00370
2ATDMA0020
3ATDMA0030
4ATDMA0010

https://www.thinkbroadband.com/broadband/monitoring/quality/share/276f626614b3eeec450ae6da99378f00a8...


https://www.thinkbroadband.com/broadband/monitoring/quality/share/9f5d5402de6951931c299bad6c0dfa43fec3a925-12-08-2022