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stevel72
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Message 11 of 27
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Re: wifi consistently dropping wifi super hub 2

BUMP

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Davemc1708
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Message 12 of 27
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Re: wifi consistently dropping wifi super hub 2

Thanks for raising. I also have supper hub 2. We are having wifi drop off on our devices at least in the last 3 weeks and is driving us crazy.

Any solutions would be extremely grateful. Not sure what FECS are though. ha

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guinnessaddick
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Message 13 of 27
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Re: wifi consistently dropping wifi super hub 2

I've been having the same problems, both 2g & 5g dropping out at different times. No problems with laptop that's connected by LAN.


@Davemc1708 wrote:

Thanks for raising. I also have supper hub 2. We are having wifi drop off on our devices at least in the last 3 weeks and is driving us crazy.

Any solutions would be extremely grateful. Not sure what FECS are though. ha


 

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stevel72
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Message 14 of 27
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Re: wifi consistently dropping wifi super hub 2

hi Emma,any update yet

steve

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Forum Team (Retired) Nat_J
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Message 15 of 27
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Re: wifi consistently dropping wifi super hub 2

Hi stevel72,

 

Sorry to hear about all of this.

 

Things appear to be resolved from this end.

 

How have things been recently?

 

Nat_J

 

 


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savik2
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Message 16 of 27
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Re: wifi consistently dropping wifi super hub 2

I have a Superhub 2 and I've been experiencing the same thing: my devices can see the wifi signal but can't connect properly (the signal strength is fine, but I see the little exclamation mark beside the wifi indicator).  I have to disconnect and reconnect, and all works fine for maybe 30 minutes or so, and then the handshake drops again.  Last night, even my signal repeater lost connection and couldn't handshake with the WPS signal even when right next to the Superhub.  The old off-and-on-again trick with the Superhub seems to have settled everything down, but it might be worth VM having a look at my signal from their side.

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stevel72
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Message 17 of 27
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Re: wifi consistently dropping wifi super hub 2

Hi, I am stil getting drops and STILL poor downloads

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Forum Team (Retired) Nat_J
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Message 18 of 27
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Re: wifi consistently dropping wifi super hub 2

Sorry to hear this stevel72,

 

Many thanks for updating the thread.

 

I've sent you a private message so that we can chat some more about this.

 

Speak soon,

 

Nat_J


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savik2
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Message 19 of 27
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Re: wifi consistently dropping wifi super hub 2

Hey, VM - what about me? I'm having same problem here - see my post, above.

 

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VicB
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Message 20 of 27
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Re: wifi consistently dropping wifi super hub 2

I have the same problem - wifi connection looks fine - lots of bars, but when you try to go onto internet on our devices it says the server can't connect.  I have to disconnect from the wifi and then reconnect and like other customers, it works for half an hour or so, then goes again.  It is happening with all our devices, hence the problem is with the wifi/hub, not our devices.

 

Very frustrating and I can't get through to anyone on the phone as there is a problem with connecting to the call centres at the moment.

Please help.