Need help have hub 5 for the last few days has been trying to update however its failing and greeted with a flashing green light every morning rang Virgin who just advise switch on & off (yes I know ) this will restore white light everything ok for a day till generally midnight when tries to do update again there must be a way of getting this update to go through ?
Try a 60 second factory pinhole reset as below;
Remove any ethernet cables from the Hub and hold the pinhole reset switch for 60 seconds. Do NOT reboot the Hub, just let it do it's thing. Note you will need the passwords from the bottom of the Hub afterwards, so make sure they are legible.
However there are posts here where users have had to wait several days for the firmware to update properly on the Hub 5.
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