on 28-07-2021 21:27
As above super hub 2 that's quite a few years old.
Slow wifi on on Sony smart tv constantly buffering and loseing connection. Hub is uninterrupted and just a few meters away Im having to rest continually. Mobile phones also lose connection regularly. Tv is becoming unwatchable as I keep having to disconect the tv and reset that.
Tested wi fi speed on phone after resetting hub and download speed was less than 2mbs Up load was 9mbs on a 100mbs package. On desktop windows computer I get 70mbs through powerline adaptor which may slow it a little. Service status checked and run the remote chcks that say all is ok. Any advice appreciated.
Answered! Go to Answer
on 29-07-2021 13:40
on 29-07-2021 00:13
on 29-07-2021 12:01
Thank you John hope you can get some information from these details.
Downstream DS-1DS-2DS-3DS-4DS-5DS-6DS-7DS-8 Frequency (Hz)411000000419000000427000000435000000443000000451000000459000000467000000Lock Status(QAM Lock/FEC Sync/MPEG Lock)LockedLockedLockedLockedLockedLockedLockedLockedChannel ID12345678Modulation256QAM256QAM256QAM256QAM256QAM256QAM256QAM256QAMSymbol Rate (Msym/sec)6.9520006.9520006.9520006.9520006.9520006.9520006.9520006.952000 Interleave Depth=12
J=17I=12
J=17I=12
J=17I=12
J=17I=12
J=17I=12
J=17I=12
J=17I=12
J=17 Power Level (dBmV)-1.50-1.58-1.88-1.78-2.01-2.10-2.34-2.49RxMER (dB)36.8436.6136.1736.3936.8436.8436.8436.84Pre RS Errors 24321451417577303304290322 Post RS Errors 287293291305300303285313
Upstream
US-1US-2US-3US-4
Channel Type | 2.0 | 2.0 | 2.0 | 2.0 |
Channel ID | 2 | 4 | 3 | 1 |
Frequency (Hz) | 39400000 | 25800000 | 32600000 | 46200000 |
Ranging Status | Success | Success | Success | Success |
Modulation | 64QAM | 64QAM | 64QAM | 64QAM |
Symbol Rate (Sym/sec) | 5120000 | 5120000 | 5120000 | 5120000 |
Mini-Slot Size | 2 | 2 | 2 | 2 |
Power Level (dBmV) | 44.25 | 43.50 | 44.00 | 45.00 |
T1 Timeouts | 0 | 0 | 0 | 0 |
T2 Timeouts | 0 | 0 | 0 | 0 |
T3 Timeouts | 1 | 0 | 0 | 0 |
T4 Timeouts | 0 | 0 | 0 | 0 |
on 29-07-2021 12:02
NETWORK LOG
28/07/2021 19:48:52 GMT |
28/07/2021 19:48:52 GMT |
Error (4) |
68010302 |
DHCP WAN IP - [REMOVED] |
28/07/2021 19:47:50 GMT |
28/07/2021 19:47:50 GMT |
Error (4) |
68000407 |
TOD established |
Time Not Established |
Time Not Established |
Critical (3) |
82000200 |
No Ranging Response received - T3 time-out |
Time Not Established |
Time Not Established |
Notice (6) |
84000510 |
Downstream Locked Successfully |
28/07/2021 11:25:23 GMT |
28/07/2021 11:25:23 GMT |
Warning (5) |
90000200 |
CSFR Detect - Expired Content Submitted ; LAN Interface |
27/07/2021 22:22:51 GMT |
27/07/2021 22:22:51 GMT |
Error (4) |
68010302 |
DHCP WAN IP - [REMOVED] |
27/07/2021 22:21:49 GMT |
27/07/2021 22:21:49 GMT |
Error (4) |
68000407 |
TOD established |
Time Not Established |
Time Not Established |
Critical (3) |
82000200 |
No Ranging Response received - T3 time-out |
Time Not Established |
Time Not Established |
Notice (6) |
84000510 |
Downstream Locked Successfully |
27/07/2021 17:58:50 GMT |
27/07/2021 17:58:50 GMT |
Error (4) |
68010302 |
DHCP WAN IP - [REMOVED] |
27/07/2021 17:57:50 GMT |
27/07/2021 17:57:50 GMT |
Error (4) |
68000407 |
TOD established |
Time Not Established |
Time Not Established |
Critical (3) |
82000200 |
No Ranging Response received - T3 time-out |
Time Not Established |
Time Not Established |
Notice (6) |
84000510 |
Downstream Locked Successfully |
25/07/2021 16:04:02 GMT |
25/07/2021 16:04:02 GMT |
Error (4) |
68010302 |
DHCP WAN IP - [REMOVED] |
25/07/2021 16:02:59 GMT |
25/07/2021 16:02:59 GMT |
Error (4) |
68000407 |
TOD established |
Time Not Established |
Time Not Established |
Critical (3) |
82000200 |
No Ranging Response received - T3 time-out |
Time Not Established |
Time Not Established |
Notice (6) |
84000510 |
Downstream Locked Successfully |
25/07/2021 03:12:12 GMT |
25/07/2021 03:12:12 GMT |
Error (4) |
68010300 |
DHCP RENEW WARNING - Field invalid in response v4 option |
22/07/2021 23:12:33 GMT |
22/07/2021 23:12:33 GMT |
Error (4) |
68010302 |
DHCP WAN IP - [REMOVED] |
22/07/2021 23:11:28 GMT |
22/07/2021 23:11:28 GMT |
Error (4) |
68000407 |
TOD established |
on 29-07-2021 13:40
on 29-07-2021 16:24
Thank you John I will try the BQM as you suggest.
I did notice the router is set to modem mode according to the links you supplied in your first post. The first link didnt work so clicked on the second one and that one did. Not sure if this. would make any difference. Thanks for the info.
on 29-07-2021 16:29
on 29-07-2021 16:47
on 29-07-2021 16:50
on 29-07-2021 16:50
Checked by signing in and hub is in Router mode. No idea why the second link worked and the firest didnt.
TPLINK adaptors with no wireless these work pretty well for me.. No extra wireless gear but been thinking it may be a way to improve coverage and reliability.