on 16-07-2021 15:11
should be getting 350 but only getting 100 again ring them same old unplug everything plug it all back in works for a day or two then speed goes lost the will to live now
on 16-07-2021 15:17
If you'll briefly re-acquire the will to live and do the following we might be able to help you:
When the hub has been running for a good long time (and ideally speed has dropped, but BEFORE you reboot it) connect to the hub by clicking on this link http://192.168.0.1/ That should pull up the log in page for the hub. But don't log in, just click on the link "Check router status" That'll bring up a window with five tabs. Open the Downstream tab. Select all the text (Ctrl-A if using a keyboard), copy it (Ctrl-C), then paste it (Ctrl-V) into a reply here as TEXT not screenshots. Post that, do the same for the Upstream and Network log. You'll get an error message when you post the Network log, just click on "post" a second time.
Then we can check for any obvious problems with power, noise or error counts. If that is all clear we'll look at other possibilities.
on 16-07-2021 15:24