service status shows TV issues FY1 2RG

[bubblefish]

We have had a service status error on TV issues for about 5 days now and the fix each day keeps saying hope to fix by 17.55 each day - its still showing an issue and each day says the same thing

Please can you confirm how long this fix is going to take

[jbrennand · Accepted solution]

They never give firm fix times - its always estimated.

Best info is usually given on the the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to street cab/ postcode level.

[newapollo]

Hi @bubblefish 

I live in the Teesside area and have been seeing the "Some apps like BBC iPlayer, Netflix and YouTube may be unavailable at the moment. Please accept our apologies for any inconvenience caused" message.

The estimated fix date  keeps changing daily, however I've had no issues with the apps.

You can click on the link and choose to receive either an sms update or email update when it's fixed.

[Gareth_L]

Hello bubblefish,

Thanks for your post and sorry to hear about the Apps not working.

Have you been able to get this sorted yet?

If not, I have sent you a private message to gain account access.

Please ignore it if you don't require any assistance.

Gareth_L

[bubblefish]

yes its all sorted thanks

[Matthew_ML]

Hey bubblefish, thank you for reaching out with an update.

Please do reach out in the future if you ever need anything. Thanks