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routing problems to Google DNS?

penguin42
On our wavelength

(Manchester, VM broadband wired, everything else is working fine)

It looks like there's some routing problems, only to Google's DNS servers, and I'm failing to resolve any google.com or similar;

traceroute/mtr to the IPs of ns2.google.com ( 216.239.34.10 ) and ns4 ( 216.239.38.10 ) shows it intermittently failing in manc-core-2b-ae93-650.network.virginmedia.net

It's working fine from my none virgin-media connections.

Down-detector is showing a big spike in Google problems centred around Manchester and London, so not just me; not sure if it's only VM or not.

Please forward to someone with a hammer near VMs corp routers.

92 REPLIES 92

PMilne87
On our wavelength

Still no access to Azure 365 Single Sign On client as of 4pm UK time. Been unavailable since 10am and not even a hint of an answer as to why.

If you want an ISP with a proper SLA agreement then get a business connection.

jenksie
Joining in

Is this causing an issue with Twitter for desktop etc too? been getting this message for the past few hours and it only loads if I toggle to my phone hotspot. Thought it might have been an extension at first but had same thing on a diff browser with none installed. Screenshot 2024-06-11 161224.png

Renrut
On our wavelength

Bristol here too. Same issues as the others. Zero access to anything Google related... no Gmail, GoogleDocs, Google Pics and worst of all, no YouTube. I'm trying to upload my latest video and have resorted to using via 4G on my 3 mobile to my laptop, so the router and PC are out of the loop. If I have to be told one more time by the Twitter media team to "restart your router, there's no problems here", I'll go potty. Had enough of this... it's up & down more than a Weston donkey!

Hi All, 

We're very sorry for any issues you may be facing today accessing sites hosted by AWS. We are aware of this issue, affecting some customers, and this is being investigated, We hope to have this resolved as quickly as possible and apologise again for any inconvenience. 

Modteam

Pip4x4
Joining in

It's the same issue, BS21. I think some people on this feed could fix the issue faster than your engineers; this is a ridiculously long outage. Do you have any idea if we are going to get any compensation? I am draining my mobile data.

Mattyp3
On our wavelength

You guys know it’s not AWS though… right? It’s google services specifically. 

Daytrader
Dialled in

Seems to be fixed for me here in Trowbridge BA14

Renrut
On our wavelength

In the past I would blame one of the cleaners, unplugging a server for her vacuum cleaner, but you can't say that these days... not PC apparently 😎

Renrut
On our wavelength

On saying that, my access has just returned.... someone looking over my shoulder???