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replacement router

ongart
Joining in

on ‎08-10-2021 15:48

my deafult router login (password on the sticker) has been compromised, please i'd like to change my router, how do i go about this?

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6 REPLIES 6

legacy1
Alessandro Volta

on ‎08-10-2021 16:25

Are you not able to log in?

Can you not change your password in the hub?
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BQM, Test for outgoing ports and SSL/L2TP VPN test

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ongart
Joining in
In response to legacy1

on ‎08-10-2021 17:35

I want to know how I go about getting a replacement router?

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legacy1
Alessandro Volta
In response to ongart

on ‎08-10-2021 17:36

No point in a replacement if you can just login and change the password.

---------------------------------------------------------------

BQM, Test for outgoing ports and SSL/L2TP VPN test

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ongart
Joining in
In response to legacy1

on ‎08-10-2021 17:38

Answer my question please

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legacy1
Alessandro Volta
In response to ongart

on ‎08-10-2021 17:41

call VM 151 or 0345 454 1111

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BQM, Test for outgoing ports and SSL/L2TP VPN test

0 Kudos

jem101
Superstar
In response to ongart

on ‎08-10-2021 17:52

@ongart wrote:

Answer my question please

OK then - you can’t!

VM will not replace a perfectly working hub especially on spurious ‘it’s been compromised’ grounds

Neither can you buy your own, well I suppose you could but it’ll never work on VM’s network.

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