hi, all flats VM cabled to hatches outside front doors approx 3 years ago. did this throughout whole building. so guess when a tenant orders the engineers that come out have themselves decided to joint in hatch and save running VM cable into flats
so VM cable stops in hatch outside landings on all floors.and spare freeview coax cut(2 coming in to each flat)to save them running VM coax internally
OK - Check all your coax connections are in nice and "finger" tight at the Hub and wall box and at any splitters/attenuators/etc.
If that’s good.... post up your Hub/network connection details and someone will check to see if there is a problem there. In your browser’s URL box type in http://192.168.0.1 (or http://192.168.100.1 - if in modem mode) and hit return. On the first page up [there should be no need to login if you have done so before] click on the “router status” icon text at bottom middle of first page up and then copy/paste 3 sets of data onto here - the downstream, upstream, & network logs. Don't worry too much about the formatting it can be easily read,& don’t include personal data or MAC addresses - blank them out.
-------------------- Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.