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mishmash27
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refreshing sim data and no signal

just received my second sim card in a week. same problem no signal cant text or ring anyone. Refreshing sim data constantly refreshing my phone  after 2 very exhausting and confusing phone calls ive decided to give the forum a try . any help greatly appreciated

 

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Forum Team
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Re: refreshing sim data and no signal

Hi Mishmash27, 

Thank you for your post and welcome to our community. 

I'm really sorry to hear that you've been having some issues with your new SIM card recently, I can appreciate this has caused you some concern. 

It looks like you've since called in again for this to be investigated, hopefully we'll be back in touch soon regarding it. 

If you need anything in the meantime please let us know.

Thanks 

Emma_C - Forum Team
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SpionKop1
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Re: refreshing sim data and no signal

I have exactly the same problem.

I have a Samsung Galaxy Note 4

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Re: refreshing sim data and no signal

Hi SpionKop1,

 

Thank you for your post. I'm sorry to hear about this issue.

 

Just to confirm have you spoken with our Mobile team concerning this?

 

^Martin

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