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harrison440
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recently upgraded to 200 mbps but receiving 40mbps

hi i recently upgraded my internet to 200 mbps but only getting 40 with a tp link plugged in when i go wired i get the full 200 but as soon as i do a speed test in my room with the tp link, its only giving me 40mbps is this a fault or is it expected due to being far away from the modem? i didnt think it mattered with a tp link how far away u were. Also i cant go wireless as the signal in my room is really bad i dont even pick up the internet from my room. 

Regards, Stephen

any help would be appreciated.

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Forum Team
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Re: recently upgraded to 200 mbps but receiving 40mbps

Hi harrison440, 

 

Welcome to the forums, I am sorry to see you have had trouble with your speeds. 

 

I have tried to take a further look but I am unable to locate your connection details. 

 

I will pop you a PM to get some more information and we will take it from there. 

 

Keep an eye out for the Purple Envelope, top right hand corner.

 

Speak to you soon. 

 

Emma


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Superuser
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Re: recently upgraded to 200 mbps but receiving 40mbps

If you are getting the full 200Mbps all the time whilst connected directly to the hub, then the problem looks like it is with your set up.

TPLink make a lot of products, so posting what actual device it is, it's model number  and how it is connected to your network would help.

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Tictac18
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Re: recently upgraded to 200 mbps but receiving 40mbps

I have the same problem - ~200 on direct connection to hub, but around 15-20 when using wifi.  Even when laptop right next door to the hub!  I always assumed this was just the wifi signal being so much weaker than with direct connect.  I get a good wifi signal in most areas of the house so the lower speeds are not normally a major problem.  Is there something I should be doing?

 

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philjohn
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Re: recently upgraded to 200 mbps but receiving 40mbps


@Tictac18wrote:

I have the same problem - ~200 on direct connection to hub, but around 15-20 when using wifi.  Even when laptop right next door to the hub!  I always assumed this was just the wifi signal being so much weaker than with direct connect.  I get a good wifi signal in most areas of the house so the lower speeds are not normally a major problem.  Is there something I should be doing?

 


You can get a decent wireless router and put the SH3 into modem mode, that's what I do and I get 500Mbps when close to the router and 350Mbs one floor away when running wireless performance tests. The SH3, like all ISP provided kit, is made to a price, not made to be good.

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Tictac18
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Re: recently upgraded to 200 mbps but receiving 40mbps

Hi Philjohn, many thanks for the reply and suggestion. Since I'm a pathetic "little old lady" who doesn't really understand this stuff very well, my problem is that I don't really know what constitutes a "good" router! Any suggestions?
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Superuser
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Re: recently upgraded to 200 mbps but receiving 40mbps

First of all I would determine the wireless capabilities of your wireless devices.

If your wireless devices have a low spec, then even the best router in the world will not help as the wireless performance would be limited by the lowest spec device.You would be throwing your money away getting a high spec router if your clients can not take advantage of the higher spec, unless environmental factors are slowing down the speed. Wireless is a two way street and is not just about the router.

Once the realistic wireless speed you can expect has been established then you can start diagnosing the connection if your actual speeds fall short of expectation.

What devices are you connecting wirelessly?

The other thing to ask yourself is, are the speeds you are getting now adequate for the applications you are running on that device.

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Forum Team
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Re: recently upgraded to 200 mbps but receiving 40mbps

Hi Tictac18, 

 

Welcome to the forums, I am sorry to see you have been having trouble with your speeds. 

 

I have taken a look and things seem to be ok from this side. 

 

Please try the following so we can rule some things out:

 

  • Pop the hub into Modem Mode with the computer in Safe Mode with Networking and let us know if it makes a difference. 
  • Try on separate devices.
  • Check Ethernet cable. Make sure it is new / up to date. (Cat 5e or above).
  • Make sure device is capable of agreed speed.
  • Check wireless card slide.

Keep us posted. 

 

Emma


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