they post with me live one's
Sorry David, I am not sure what you mean?
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the thing you asks for is in my posts thats last 24 hours
Thanks for the screen shots David.
We'll need to run some diagnostics on our end and we can do this via online chat.
i did chat with someone in that chat day after i did ring up virgin media to get someone out now my connection is better no packet loss now
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Glad to hear the connection is better now David
Thanks for letting us know.
Sorry to hear you're still having a few issues, can you please reboot the hub for me if it's been more than a few days.
Let me know if you still experience issues after this and I can get a few more details from you
2 weeks ago
I'm sorry that you're still experiencing issues with your broadband service.
Have you tried performing a traceroute to see where this packet loss may be occurring? Please let me know if you need me to talk you through how to do this.