I am trying to watch rte iplayer in northern ireland but i am blocked because location but i should be able to watch all programmes and not be blocked in northern ireland. I have been asked by rte for virgin technical team to email rte iplayer technical team to get it resolved. Been advised by virgin media to post here.
It's not going to be easy. You could try ringing VM's customer service but they are generally absolutely useless at anything out of the ordinary and it's quite impossible to contact anyone who works on the technical side of the business.
Your best bet is to wait for one of the forum staff to pick this up and do something. They are generally helpful but, even then, I'll be surprised if they can do any more than email their colleagues who will ignore the request.
VM's service is fine when it works but they have the worst customer service in the business.
You could also press RTE. After all, it's really their problem if they're blocking an IP address that is allocated to a user in NI.
If you're interested in a technical solution, you could consider using a commercial VPN service to make it appear that your connection originates from an IP address that RTE recognises as being in NI but you really shouldn't have to go to those lengths.
Rte got me to do a location check and when i sent the results they said virgin just had to contact there technical team to sort the issue. I think yoir right, I have done message service to talk to technical team and never get through and also was promised call back from supervisor and no call ever received. Rte seem to think its a simple solution hence the reason i would like virgin media to email to see what can or cant be done. Hopefully a forum staff does pick it up.