iPad WiFi Connection

[JC-RW]

Hi. I have updated my iPad 8th generation with IOS 15 & since that I cannot get an internet connection. All my other apple devices have been updated with IOS 15 & operate fine. I have tried network reset, re-booting my hub 3.0 and forgetting & reloading the WiFi without success. Any suggestions out there please?

[Tudor]

Do you see the SSID listed on the iPad? If so what happens when you select it? If you have not got VM pods the it’s best to separate the combined SSID name into a different name for each band, like xxx-2 & xxx-5 and also turn off smart/intelligent WiFi.

[Alex_RM]

Hi JC-RW,

Thanks for posting and sorry to hear you've had some issues with your connection. 

Have you been able to follow the advise from Tudor since posting?

Alex_Rm

[JC-RW]

Tudor - thank you for your suggestion & my apologies for not responding sooner. The solution was more straightforward - my Norton VPN was not compatible so had to delete the Norton app & that solved the issue. Thanks again.