Hi, I got a iPad Pro 9.7 for Christmas. Go to connect to our WiFi on it for the first time and it keep telling me the password for our 5G network was incorrect (despite many other devices being connected and typing in the correct password), after about an hour of trying our entire internet went to pot. Spent 2 hours on the phone to help who had to completely restart our line, all devices connected fine when the issue was resolved - including my iPad. But restarted iPad yesterday and now again it’s not connecting to the 5ghz WiFi saying “incorrect password”, and yes i’m typing the correct one in.
I read online iPad Pro’s have had difficulty connecting to 5ghz networks, but I connected fine after our line was reset and worked perfectly for a good couple of days until device reset.
I should note it does run ok on the 2ghz network, except loading videos can be tricky and wondering also if the not perfect 2ghz connection would mess with any future software updates and app updates. So ideally I would like to be able to connect to 5ghz on the iPad.
Have tried resetting internet, forgetting networks, resetting network but still getting the “incorrect password” for 5ghz. Same password for 2ghz works and connects.
Went to Twitter and was directed to this forum so..