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hub4

rowarren
Joining in

on ‎28-04-2022 17:42

Just got a new Hub4. Works well. However, some of my android devices cant see the network while some can.

Any ideas?

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5 REPLIES 5

g0akc
Problem sorter

on ‎28-04-2022 19:29

Try splitting the WiFi bands - different SSID for each frequency 

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I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!
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Unknown67
Up to speed
In response to g0akc

on ‎28-04-2022 19:58

Turn off intelligent wi-fi and split the bands as in VM blah blah_2G and VM blah blah_5G. You need to log into the hub with the password on the bottom on 192.168.1.1 if in router mode or 192.168.100.1 if in modem mode.

Hub 5 Modem Mode, Asus XT8
My Broadband Ping - Gig1 Modem Mode
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Steven_L
Forum Team
Forum Team

on ‎02-05-2022 08:52

Hey @rowarren,

Welcome to the community and thanks for taking the time to post your issue on the forums.
I'm sorry to hear of the issues that you're having with your new hub 4, have you been able to get your issues resolved with the help offered from the community members?

Regards,

Steven_L

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rowarren
Joining in
In response to Steven_L

on ‎02-05-2022 09:11

Steven, not yet.

Warren
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Paul_DN
Forum Team
Forum Team
In response to rowarren

on ‎04-05-2022 09:22

Hi rowarren,

Thank you for reaching back out to us, have you tried splitting the bands as advised above?

Regards

Paul.

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