Hello
Yesterday i came home to a solid red light on the hub, connections were fine so i assumed it overheated. Later it worked ok *in router mode* but only a solid red light in modem mode, it only gave my router an internal 192.168.100.254 ip address.
I have since tried to get it back to router mode via another pin-reset. Now i cannot access the webui, i have unplugged from wall, reset, checked connection etc.
as soon as the power cable is inserted it is solid white only no connection, on a laptop directly connected it reads nothing, as if the ethernet ports are dead. The WIFI does not seem to startup either.
If i unplug the coax and turn it on it will still be solid white.
I have went through the check connection etc which led me to get a technician visit... Says there may be a charge etc, looks like may be 2/3 days before i could get visit to to my work schedule atm.
Im pretty sure its just the box itself. Is there a page to maybe order a replacement box without charge due to a fault?
Thanks
