on 31-01-2023 14:03
New Hub 3 installed a few weeks ago.
I have new WiFi network password & WiFi Password.
When I try to log in to Router, it only shows one txt box for password.
Wifi network password or WiFi password gives error message
"incorrect password"
Answered! Go to Answer
on 31-01-2023 15:03
@bassclef wrote:for that prompt reply.
I'm not too keen on restting the router as I have TV, phones connected and I wouldn't like to lose their connectivity?………..
I'm not sure what the "settings" password you refer to?……..
To clarify JB’s reply it’s on the “underside label” (turn the Hub upside down!) and default is an 8 digit numeric ……. Which will prompt you to change it after you’ve performed a Factory Reset.…..and I’ve had Hub3’s since 4Q2015 and while I only perform a FR to typically replicate user faults I always backup my 12-16 end devices and successfully restore these afterwards via the Admin GUI. !!! Of course as you “appear a bit Silly” I have to add “ymmv” 😛
on 31-01-2023 14:09
on 31-01-2023 14:20
for that prompt reply.
I'm not too keen on restting the router as I have TV, phones connected and I wouldn't like to lose their connectivity?
So, I was able to access the router same day it was installed and, at that time, I added TV etc via WiFi settings.
I still have 2 WiFi security cameras I now need to re-connect, but keep getting incorrect password.
(That password is the same one I used with the new router,)
I'm not sure what the "settings" password you refer to?
I'm ok inside the router to add decices, but I just can't get into the router settings.
Sorry to appear a bit silly
31-01-2023 14:26 - edited 31-01-2023 14:27
To get into the Hub settings in your browser’s URL box type in ...
http://192.168.0.1 (or http://192.168.100.1 - if its in modem mode) - and hit return.
Then.... input the "settings" pasword from the base sticker or whatever you may have changed it to and you will be in. Then navigate to the features you want to access
on 31-01-2023 14:38
I need to take a break from this.. (frustration)
Still incorrect password.
Thanks anyway. Looks like I won't get access unless I do a reset.
Peter
on 31-01-2023 15:03
@bassclef wrote:for that prompt reply.
I'm not too keen on restting the router as I have TV, phones connected and I wouldn't like to lose their connectivity?………..
I'm not sure what the "settings" password you refer to?……..
To clarify JB’s reply it’s on the “underside label” (turn the Hub upside down!) and default is an 8 digit numeric ……. Which will prompt you to change it after you’ve performed a Factory Reset.…..and I’ve had Hub3’s since 4Q2015 and while I only perform a FR to typically replicate user faults I always backup my 12-16 end devices and successfully restore these afterwards via the Admin GUI. !!! Of course as you “appear a bit Silly” I have to add “ymmv” 😛
on 31-01-2023 15:58
found the 8 digit settings code.
still getting "incorrect password"
on 31-01-2023 16:39
The password on the underside of the Hub, is the out of the box factory one. You say in your OP that you changed these, so the factory passwords will no longer work.
If you have forgotten your passwords, there is no way to recover them and you will need to do a full 60 second factory reset. After this reset you will be able to use the factory passwords and you can then change these to a password of your choice.
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on 31-01-2023 16:59
sorry, I didn't make myself clear.
I didn't change any passwords on the new router.
on 02-02-2023 19:50
Is it printed as the admin password by any chance?
If you are still struggling, we would advise to perform the factory reset - we know it's not ideal, however this would be the only next step to try, other than ensuring the password has been entered correctly.
Keep us posted 🙂