Virgin Media Community

[paulprescott32]

Downstream bonded channels

1	139000000	5.6	38	256 qam	1
2	147000000	5.8	38	256 qam	2
3	155000000	5.9	40	256 qam	3
4	163000000	6	38	256 qam	4
5	171000000	6.5	40	256 qam	5
6	179000000	6.4	40	256 qam	6
7	187000000	6.5	40	256 qam	7
8	195000000	6.6	40	256 qam	8
9	203000000	6.6	40	256 qam	9
10	211000000	6.8	40	256 qam	10
11	219000000	6.8	40	256 qam	11
12	227000000	6.8	40	256 qam	12
13	235000000	6.8	40	256 qam	13
14	243000000	6.6	40	256 qam	14
15	251000000	6.1	40	256 qam	15
16	259000000	5.5	40	256 qam	16
17	267000000	6.5	40	256 qam	17
18	275000000	6.8	40	256 qam	18
19	283000000	7.3	40	256 qam	19
20	291000000	7.3	40	256 qam	20
21	299000000	7	40	256 qam	21
22	307000000	6.9	40	256 qam	22
23	315000000	6.3	40	256 qam	23
24	323000000	6.3	40	256 qam	24

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	38.6	239	0
2	Locked	38.6	99	0
3	Locked	40.3	91	0
4	Locked	38.9	134	0
5	Locked	40.3	104	0
6	Locked	40.3	76	0
7	Locked	40.3	70	0
8	Locked	40.9	35	0
9	Locked	40.9	71	0
10	Locked	40.9	84	0
11	Locked	40.3	55	0
12	Locked	40.9	72	0
13	Locked	40.3	56	0
14	Locked	40.3	97	0
15	Locked	40.3	115	0
16	Locked	40.3	209	0
17	Locked	40.3	69	11
18	Locked	40.9	126	0
19	Locked	40.9	60	0
20	Locked	40.3	75	0
21	Locked	40.9	65	0
22	Locked	40.3	74	0
23	Locked	40.3	112	0
24	Locked	40.3	196	0

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	53700000	41.3	5120	64 qam	5
2	39400000	40.8	5120	64 qam	8

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	ATDMA	0	0	5	0
2	ATDMA	0	0	5	0

[tehwolf]

downstream looks fine - upstream is the problem - only two channels (it should be 4). 

suspect you'll need VM to send an engineer. you can either wait here for a few days for the forum staffers to pick it up, or you can call it in and battle through the hold wait times.

[paulprescott32]

there 11 errors on channel 17 wot im worried bout as well  

[tehwolf]

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@paulprescott32 wrote:

there 11 errors on channel 17 wot im worried bout as well  

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when was the hub last rebooted? How quickly do they accumulate? ideally they would all be zero but the severity depends on how quickly they are incrementing i guess..  

[paulprescott32]

Think I did it few days ago as was playing up with ping spikes bad an still getting them. I got engineer coming as upstream channels r wrong like u pointed out