Virgin Media Community

[bradymd]

Good Morning everyone.

I created a port forwarding rule on this hub 3 but now can't delete it. Any ideas? I'm assuming this normally works. The rule I put in, the IP doesn't exist any more. Reading the other post I have played with turning UpNp  off/on  (not sure why tbh) and rebooting.  I can't put a replacement rule in because this stubborn rule is referring to the port I'm interested in.

🙂  OK well .. any ideas as I don't normally do these type of things. If it's working for everyone else I guess thats useful to know also.

[Client62]

Hub 3 has browser issues with some functions ( Diagnostic test, DHCP Reserved list )

Re-try the task in a different browser.   

E.g. swap from Chrome to Firefox or do the reverse.

[bradymd]

Well I was very excited to try that but no luck ... tried a different computer also just in case .. 🙂

Thanks for the suggestion.

[Client62 · Accepted solution]

Take a look at this post ...

https://community.virginmedia.com/t5/Networking-and-WiFi/hub-3-can-t-delete-manual-port-forwarding-r...

[bradymd]

Thanks for that - I had seen that and had unreserved the IP in DHCP.

Just now I had two rules for the same IP. The IP was still not reserved. I tried to delete both. And hurray! One of them went.

OK I still consider that a success!   Maybe tomorrow I should try again to delete the other one.

[Ilyas_Y]

Hi @bradymd, thanks for reaching out to us on the forums. 👋🏼

May I ask if you've tried to reset the Virgin Media hub?
Pop a pin in the reset pin hole for 40 seconds and this will reset the entire hub.
Let us know how it goes.

Kind regards,
Ilyas.

[bradymd]

Hi, would that lose all my configuration settings.?

I will write down what settings are important and consider doing this . 

Thanks 

[bradymd]

LOL ok, completely wiping all settings certainly did erase the one setting that I couldn't remove. Was a bit of a hammer to crack a nut though. I didn't get lynched - so I must have put everything back in place 🙂   

Anyway, the stubborn forward rule that wouldn't delete certainly has been deleted now.

Thank-you 

[Akua_A]

Thank you for the update @bradymd 

Glad to hear the rule has now been deleted. Please do not hesitate to contact us if you need any further help.

Thanks,