on 22-02-2023 07:49
Good Morning everyone.
I created a port forwarding rule on this hub 3 but now can't delete it. Any ideas? I'm assuming this normally works. The rule I put in, the IP doesn't exist any more. Reading the other post I have played with turning UpNp off/on (not sure why tbh) and rebooting. I can't put a replacement rule in because this stubborn rule is referring to the port I'm interested in.
🙂 OK well .. any ideas as I don't normally do these type of things. If it's working for everyone else I guess thats useful to know also.
Answered! Go to Answer
on 22-02-2023 09:47
on 22-02-2023 08:20
Hub 3 has browser issues with some functions ( Diagnostic test, DHCP Reserved list )
Re-try the task in a different browser.
E.g. swap from Chrome to Firefox or do the reverse.
on 22-02-2023 08:29
Well I was very excited to try that but no luck ... tried a different computer also just in case .. 🙂
Thanks for the suggestion.
on 22-02-2023 09:47
Take a look at this post ...
https://community.virginmedia.com/t5/Networking-and-WiFi/hub-3-can-t-delete-manual-port-forwarding-r...
on 02-03-2023 14:23
Thanks for that - I had seen that and had unreserved the IP in DHCP.
Just now I had two rules for the same IP. The IP was still not reserved. I tried to delete both. And hurray! One of them went.
OK I still consider that a success! Maybe tomorrow I should try again to delete the other one.
on 04-03-2023 16:58
Hi @bradymd, thanks for reaching out to us on the forums. 👋🏼
May I ask if you've tried to reset the Virgin Media hub?
Pop a pin in the reset pin hole for 40 seconds and this will reset the entire hub.
Let us know how it goes.
Kind regards,
Ilyas.
on 04-03-2023 17:30
Hi, would that lose all my configuration settings.?
I will write down what settings are important and consider doing this .
Thanks
on 06-03-2023 14:05
LOL ok, completely wiping all settings certainly did erase the one setting that I couldn't remove. Was a bit of a hammer to crack a nut though. I didn't get lynched - so I must have put everything back in place 🙂
Anyway, the stubborn forward rule that wouldn't delete certainly has been deleted now.
Thank-you
on 08-03-2023 15:37
Thank you for the update @bradymd
Glad to hear the rule has now been deleted. Please do not hesitate to contact us if you need any further help.
Thanks,
on 11-04-2023 21:26
Hi,
Please see response no. 3 in the link below: