how to get a hub 5

[steven45]

Hi can anyone let me know if i can get my hub 4 upgraded to a hub 5 please for free. I have just upgraded from volt 500 to 1 gig fibre today. I would like the latest hub because of wifi 6 etc. Thanks for any help.

[jbrennand]

Have you considered getting your own better quality wifi6 router and using the Hub in modem mode?

Better solution long term.

[steven45]

Yeah but cant afford at the moment to be honest. Would rather have the hub 5 for free seen as I have upgraded to 1 gig. Thanks.

[Client62]

Wi-Fi 6 .... could that be so you can post a faster speed test on your iPhone ....

[legacy1]

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@steven45 wrote:

Yeah but cant afford at the moment to be honest. Would rather have the hub 5 for free seen as I have upgraded to 1 gig. Thanks.

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How much does 1Gb set you back each month then a one off payment for a better router?

[jbrennand]

VM were only giving Hub5's to "new" 1GB customers (to manage stocks).  As you got a fully working Hub4 then there is little chance of a free upgrade until that policy ends.

If your current Hub were to become faulty you may be able to sweet-talk a friendly Tech into replacing it - but no guarantees.

[legacy1]

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@jbrennand wrote:

If you current Hub were to become faulty you may be able to sweet-talk a friendly Tech into replacing it - but no guarantees.

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Of natural causes😬