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downgrade wifi boosters

Anonymous
Not applicable

on ‎15-08-2022 09:15

Hi,

 

My wifi boosters (I have two of them) don't work very well, and I only use one. How do I downgrade from 2 boosters back down to 1? Can't find any way to do it online in the section of the website where you manage your account and packages. I'm on a 30-day rolling contract.

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4 REPLIES 4

jbrennand
Very Insightful Person
Very Insightful Person

on ‎15-08-2022 14:35

Do you mean the old VM boosters - or the new "Pods"?

Are you actually paying for them?

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Anonymous
Not applicable
In response to jbrennand

on ‎15-08-2022 14:53

the old powerline type.

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jbrennand
Very Insightful Person
Very Insightful Person
In response to Anonymous

on ‎15-08-2022 14:58

VM no longer supply those - its Pods only from now on.

So you can update your account for Pods at £5/month (or free on 1GB & Volt packages)

Or use those monies to buy your own better solution (£30-80 should sort it for an average user)

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Gareth_L
Forum Team
Forum Team

on ‎17-08-2022 15:31

Hello adrianm758,

Thanks for your post. 
Sorry to hear about the issue with your powerline adapters.
I can look into pods for you. 
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L
 

 

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