connection issues

[Mordini]

hey there, ive had this recurring connection problem with my virgin connection for about a month or two now, the latency and connection stability is intermittent at certain times

[Matthew_ML]

Hey Mordini, thank you for reaching out and a warm welcome to the community, I am sorry to see you are having some connection issues.

Thank you for sending this screenshot over, I would like to run some in-depth tests with you.

I am going to send you a PM, so please can you look out for the purple envelope. Thanks