connect app no longer compatible

[ppdragos]

Since a recent update to your app i can no longer use them as my phone is to old to be compatible as such I can no longer access wifi hotspots is there any way to do so as i never had a problem before the change

[BenMcr · Accepted solution]

If you're a Virgin Mobile customer you can try this - but be aware that this only works for the 'Virgin Media' hotspots and not some of the others that the Connect app can configure your device for.

https://www.virginmedia.com/help/sim-wifi-authentication-faqs

If you only have Virgin Fibre, then the Connect app is the only way to configure a device.

[ppdragos]

Thanks for the help unfortunately I'm NOT a virgin 'mobile' customer just tv/phone/broadband