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can't order pod

jboyd1978
Tuning in

Hi 

I am on Gig 1/Volt and have poor wifi in one room (8mbps).  This was tested on the Virgin Media Connect app but it doesn't go through to letting me order a pod for some reason.  Please can someone assist with this?


Thanks

2 REPLIES 2

Alex_RM
Forum Team
Forum Team

Hi jboyd1978,

Thanks for posting, sorry to hear you've had some issues ordering a pod.

So I can take a closer look at this for you, I've popped you over a private message (purple envelope, top right hand corner)

Alex_Rm

Alex_RM
Forum Team
Forum Team

Hi jboyd1978,

Thanks for joining me over private message, glad I was able to help 🙂

Alex_Rm