Mate its nothing against you, what I am saying here is why no one mentioned about it, why refferral link were not sent in the first place, I have not received one and same goes to the others called CC so many times but they never mentioned about the same. isnt it fraud or hiding the important information from the customer, that how Virgin media treats their customers. believe me mate they are just selling the product but no service offerred, they start with lies and they try their best to hide it like not telling the customers hoe to get their refferral money you tell me whose fault is it?
It looks like you guys work for Virgin Media, you are not getting a simple fact,if a salesman says he will be working on your behalf and you trust him as you dont know he is lying to just sell the product to get his commission sorted. thats what exactly happened here, but believe me my friend I will find that guy and get everything sorted
@brajeshdby wrote: that's what I am saying mate, you must have got the referral link and your friends too. What if you don't get one ?
then it has been done incorrectly - word of mouth from the salesman is not good enough - i accept you did not know that and it would sound as though he did not either - VM will get to the thread and give their view but unless you have something in writing from the salesman you are fighting a lost cause other than getting the salesman re trained [maybe]