Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Resolved! Hub 4 in modem mode - not working

Hello I am really struggling with signal from the Hub 4 so have purchased a pair of TP Link X20 to use as router & mesh to see if that changes things. I logged in and changed my Hub to modem mode. Connecting through ethernet cable with laptop shows t...

Resolved! Continually messing about

Why does Virgin keep messing their home page about? One time I click direct on email at top right and go direct, another time I get request for full login and then 'OOps sorry your time has expired!' Another time I have to scroll down a page for my V...

annboleyn by On our wavelength
  • 46 replies
  • 2 kudos

Ordering wifi pods

Hiwhat is the number to call to order the wifi pods? My new VM broadband was installed yesterday but it doesn’t reach to many areas of the house including the office . I have spent too much time trying to understand how to order them (even if the eng...

AnaGN by Joining in
  • 1 replies
  • 0 kudos

Resolved! RM8 car accident

The latest reports from users having issues in Dagenham.What do I do in the meantime?Why is there no temporary solution in place i.e we can use other providers or a temp hob?

bigaxe1 by Joining in
  • 16 replies
  • 0 kudos

Resolved! Port Forwarding NOT working on my Hub3

Hi, getting desperate now....I am trying to port forward ports 1024, 6800 & 6805. This is for running retro software on retro computers. I have followed every instruction and video, even used Port Forwarding Network Utilities program that can log ont...

Utukku by Tuning in
  • 10 replies
  • 0 kudos

E2 Bethnal Green NO BROADBAND

When is the broadband issues going to be solved in the Area 22. It is absolutely ridiculous and has been out for nearly a day and a half, with coming in and out. Working from home impossible. No help from customer service. Please can someone advise p...

Amazon Firestick and Hub 4

I have a relatively new Hub 4 and have seen a number of challenges with networking / WiFi. One specific issue is with Amazon Firesticks. Often, I need to reset the firestick to clear a poor connection issue (just to be clear, this is irrespective of ...

Intermittent WIFI

Hi there,Wonder if anyone can help.  Since joining Virgin a month ago we're regretting our change from BT. The internet has been cutting off and then reconnecting, this is on both wifi and ethernet devices connected (the wifi light on the router goes...

Red Arrows

Hey, I appear to be having the same problem as a few other people from some of these that I’ve read. Light flashing orange, once green and then a solid red light with red wi-if signal and red arrows going in the opposite direction. Welcome screen and...

LmcD by Joining in
  • 4 replies
  • 0 kudos

Modem Mode will not work - Hub 4

Looking for help with my Hub 4 - it will not work in Modem Mode. I have tried with two different routers (one an Asus, one a Netgear Nighthawk) and neither of them will recognize an internet connection when plugged into the Hub. I have tried to resta...