Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hello, for a while now I've been experiencing packet loss on our Super Hub 3.0. Checking the network logs, there's tonnes of these warnings whenever the packet loss is happening:Lost MDD TimeoutRCS Partial ServiceIt's a fairly significant degradation...
HelloI have problem with my virgin connectionAfter spending hours of the phoneTwo visit of technician teamStill I have problem with my Internet After router restart , he logging back to network very long with blue light blinking There is a informati...
Bit of a weird one this - have had the problem since I got the hub a few weeks back, but have put up with it until now; now it's irritating the beejeezus out of me.The issue is that the 2.4GHz wireless 'doesn't work', that is, no devices that use tha...
I have a garden office which I am retrofitting WI-FI. the signal won’t reach so I have run a cat 6 cable to a wireless access point in the office, but I can’t get the cable to the router without smashing about several walls and ceilings so my idea is...
Is there any point in saying any more?
Hi,I’ve had my hub 3 since 2019 and the bottom light has always been orange. This past week it turned bright red. At first the wifi was intermittent a lot but after resetting it was fine for a while but I’m still having some issues.All of the cables ...
Hello, I'm desperate for help as this issue won't seem to go away and is currently leaving me with barely any service (disaster because I work from home and it's causing untold stress).basically service started getting a bit patchy 2 weeks ago and ha...
Hello,Hope you can help me. Yesterday I had an upgrade from Hub3 to Hub5 as well as a bandwidth increase. It went well and this morning I wanted to check Wi-fi coverage after the hub update so I tried to use the Virgin Media Connect app on my iPhone....
I am trying to order 2 additional pods as have no signal in one room and <20mb/s in another.I cannot get through on live chat or by phone.Please could someone from VM get in touch?Thank you
i have a hub3 and the last 3 days i’ve had no wifi. the alexa’s in the house aren’t working, i can’t connect to anything. the light on the hub is red which i saw is normally a heating issue so i unplugged it and let it sit somewhere cool to cool down...
