Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
So I used to have Virgin Media until a few months ago when I thought I was moving away. Now those plans have changed, I've managed to sign up as a new customer and my new equipment is being sent next week. In my old setup I had the tivo box in the li...
Hello, We're sorry that some of you are unable to access certain websites that are hosted on the WIX platform ( and other website hosts). We're aware that it's only affecting North London and the error message you've given us are :DNS NXDOMAIN err...
My hub3.0 is flashing red. I have rebooted twice and it is still not working! Any ideas anyone? Thanks.
We've recently moved to the 1gb Virgil line (Volt) and since then my Microsoft Teams video calls have been freezing for a few secs on a regular basis. The issue is this; I'm freezing for others but I can still see and hear everything. It seems to hap...
I have had total loss of WiFi and TV service since after 10pm last night, so couldn't report till 8am this morning (Friday). I've done all the usual, reset, check all ports on the WiFi hub, but still has 2 flashing green lights. All TV360 boxes show ...
Is it possible to get a WiFi extender pod from Virgin for free on M100 without having to move up to the next level. I have purchased a non Virgin extender in the past but my Hub 3.0 does not seem to support mesh wifi and having a second wifi name and...
Hi, I have a Hub 3.0. The white light is on but there’s no interneton any device. A couple of days earlier the new landlord came and asked who’s paying for the internet and I said it’s included in rent. 2 working days later there’s no internet. I’m ...
I am seeing a lot of packet loss on the Virgin Broadband.Is there anything I can do to resolve this?
Hello, I have recently been experiencing some networking issues that I am just stumped on. Occasionally my laptops connection to the WIFI will just drop... The laptop remains connected to the access point but displays "Connected, No Internet". Whilst...
I have been having problems with my Internet for a while now. Everytime I ring up customer services and try and explain to them that my Internet keeps dropping and that I'm pretty sure it's because my power levels are really low. They refuse to send ...
