Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Using existing connection

So I used to have Virgin Media until a few months ago when I thought I was moving away. Now those plans have changed, I've managed to sign up as a new customer and my new equipment is being sent next week. In my old setup I had the tivo box in the li...

ajuk14 by Joining in
  • 1 replies
  • 0 kudos

WIX / Other hosted website issue (Fault Ticket - F010146344)

Hello,   We're sorry that some of you are unable to access certain websites that are hosted on the WIX platform ( and other website hosts).  We're aware that it's only affecting North London and the error message you've given us are :DNS NXDOMAIN err...

ModTeam by Moderator
  • 1 replies
  • 1 kudos

I'm freezing during MS Teams calls for others

We've recently moved to the 1gb Virgil line (Volt) and since then my Microsoft Teams video calls have been freezing for a few secs on a regular basis. The issue is this; I'm freezing for others but I can still see and hear everything. It seems to hap...

SJAW05 by Joining in
  • 2 replies
  • 0 kudos

Total Loss of Service Response Time

I have had total loss of WiFi and TV service since after 10pm last night, so couldn't report till 8am this morning (Friday). I've done all the usual, reset, check all ports on the WiFi hub, but still has 2 flashing green lights. All TV360 boxes show ...

Resolved! Wifi mesh extender

Is it possible to get a WiFi extender pod from Virgin for free on M100 without having to move up to the next level. I have purchased a non Virgin extender in the past but my Hub 3.0 does not seem to support mesh wifi and having a second wifi name and...

No internet but white light on

Hi,  I have a Hub 3.0. The white light is on but there’s no interneton any device. A couple of days earlier the new landlord came and asked who’s paying for the internet and I said it’s included in rent. 2 working days later there’s no internet. I’m ...

Packet Loss

I am seeing a lot of packet loss on the Virgin Broadband.Is there anything I can do to resolve this?

Andy_GB by Joining in
  • 2 replies
  • 0 kudos

Connected, No internet on just one device (HUB3)

Hello, I have recently been experiencing some networking issues that I am just stumped on. Occasionally my laptops connection to the WIFI will just drop... The laptop remains connected to the access point but displays "Connected, No Internet". Whilst...

Jezuh by Tuning in
  • 13 replies
  • 0 kudos

Internet dropping

I have been having problems with my Internet for a while now. Everytime I ring up customer services and try and explain to them that my Internet keeps dropping and that I'm pretty sure it's because my power levels are really low. They refuse to send ...

b19mo by Tuning in
  • 8 replies
  • 0 kudos