UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi I have packet loss for the past week which is making gaming unplayable.Could you check my router stats. Thanks Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID1138750000537256 qam121467500002.237256 qam23154750000538256 qam341627...
Hi, this is probably an unusual question but I’ve recently moved to Haslingden, Rossendale BB4 and when I was checking on the compare internet speeds it said I could get Virgin gig1 but when I moved in and came to get Virgin it said it wasn’t availab...
Ex:port 80 needs to be opened up on my router. HOW ? [MOD EDIT: Subject title changed for clarity]
My HUB 5 is on and most things connect to it but very slowly upstairs, but my App on my Phone suddenly can't connect to it or the Booster Hubs. So I can't fine tune it at all, I've Rebooted the Hub 3 and Boosters times but it still won't Work correct...
As an NHS IT person here - since Friday we've had a couple of dozen of our users complaining that their VPN connections aren't working to us... everyone else's are, we've changed nothing. So what have you done to break this is in Falkirk, Bathgate, D...
Hi ,my Wi-Fi hub has a permanent red light on , it is not hot and not in a confined space, I have tried rebooting it but is still there , can anyone help please
Why have I got a solid red light on the front of my Hub3 instead of a white light?
Can't get the app to connect to Hotspots. It says WiFi profile not installed. When I try to set it up it comes up with "something went wrong, there is no server response” it happens every time I try. The old app used to work no problem
BQM graphYesterday I noticed my connection was dropping, so checked the graph and noticed dropped packets. A while after the latency did this, so I restarted. The latency is still bad.I don't understand why, but every month or so the router we are gi...
After 23 years and 10 months with Virgin I regretably find that my extenally monitored alarm system is no longer communicating with the security control office. The dongle I recently received did not resolve the issue and I was consequently advised b...
