Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 41 kudos


I cannot access ceratin websites from my internet the connections time out before website opens.This happens to PC wired and IPAD on wifi but if i use mobile data with WIFI turned off on my phone no problems reaching sites.I have bought a VPN for mon...

Philipe by Joining in
  • 19 replies
  • 0 kudos

Slow Internet on Firefox, Edge & Chrome

So after a week or so of having my service activated in my new place the internet speed is slow. Loading websites is equally as slow. Firefox, Chrome and Edge. I'm unsure if its to do with my actual service, a fault or a router problem.Downstream bon...

Resolved! Windows 7 Laptop wont connect to Hub 5

Hi all I have had issues with the internet for the past month when it keeps intermittently dropping out randomly on various devices in the house.VM decided to upgrade me from Hub 3 to HUB 5 and change a bit of the mains cabling coming in but now my w...

003294 by Joining in
  • 14 replies
  • 0 kudos

New Address/New Hub 4

Hi All,I have moved from my 2 bed house to a 2 bed ground floor flat with a Warden. A nice engineer called in last week to fit my Router up to the cable. He did a Good job. Alas, he tried 2x Hub 5 routers that refused to connect. He then fitted the H...

Dennis8 by On our wavelength
  • 4 replies
  • 0 kudos

New Hub 5 Not Working

I've had a new hub 5 sent, had it activated and all that. However it is far from useful, it will connect to the Internet but only for up to a minute or two at a time, and then drop off for about the same amount of time or longer, constantly. We had a...

WiFi pod not connecting

Hi . I have now received 2 new black wifi6 pods and replaced 2 white ones . Waiting on the 3rd black one. Both black pods connected for about a week but tonight , all pods are down and flashing white. Reset hub5 and reset pods but all black pods and ...