Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 40 kudos

Virgin broadband down

I have virgin 1gig yet for the third time in less than a month it has gone down without warning and now I get no report that they are trying to fix it so I don't know what to do 

Resolved! Line quality check

Hi,I've been a Virgin customer for many years - 7 at my current address - and lately the quality of my connection seems to have noticeably deteriorated despite me having actually increased the speed; today for example Broadband Quality Monitor is sho...

2 May dropped packets.png
Pyrrhic by Joining in
  • 2 replies
  • 0 kudos

Resolved! Internet 'online' but doesn't actually work

We had the full package installed on 25th March and it's basic TV, landline (we don't use) and the M125 fibre broadband.  The TV is fine but the broadband was a little slow when it was first installed which I was surprised about after moving from 52M...

The keeps wifi turning off

I have a student contract for my uni house, and the wifi is very annoying to deal with, as it turns off a lot for some devices, but continues to work on others, and vice versa. The only fix is to continuously restart the wifi, which is a pain for eve...

Third party router is best?

I know this will have been asked before but I'm struggling to find information about it. I've recently moved to VM, in fact got the router a month ago and haven't even set it up, so at this point don't even know if it's working... To cut a long story...

nami069 by Joining in
  • 1 replies
  • 0 kudos

Low speed

I'm on 500 broadband and getting about 250 in living room. I have tp links in the bedrooms and plugged in with ethernet but only getting a speed of 17. Can anyone advise how I can speed it up


I have a site setup on Wix but it gets a DNS_PROBE_FINISHED_NXDOMAIN error when trying to load on Virgin Media WifiThe site is: absolutely fine when loading through different broadband provider, VPN or mobile data.  Any i...

joeday by Joining in
  • 2 replies
  • 0 kudos

Hub 3, wrong password

couple of days ago I noticed my broadband speed dropping, this morning I tried to access the hub and wow! wrong password! tried restart, reboot, re all also on other devices and still nothing. my laptop shows my broadband is now at 2.4ghz. only. anyo...

Demonsco by Joining in
  • 4 replies
  • 0 kudos