Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub 4 issues

I recently upgraded my broadband plan from 250mb to 1gb. The Hub 4 was issued where I previously had the Hub 3. The Hub 4 has been absolutely woeful since I received it. It consistently loses connection or speeds drop to the point where I buffer/lag....

swetie42 by Joining in
  • 2 replies
  • 0 kudos

Faulty WIFI

This morning we had a power cut for about 30 minutes. After that the power came back on and everything at home started up too but, my Hub 3 virgin router will not connect any of my wifi connections which are 2 mobile phones 2 Alexa devices and a door...

vindad by Settling in
  • 2 replies
  • 0 kudos

Wi-Fi speeds dropping

Hi, my Wi-Fi speeds have all of a sudden dropped off a cliff. Between 15mbps-60mbps on both of my laptops. I have used the Virgin connect app and the speed to my router is over 1,000mbps and apparently in my office the Wi-Fi speed is 300+ according t...

dano0709 by On our wavelength
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  • 0 kudos

Poor connection / losing packets

Hello, Over the last week we have seen a significant drop in the performance of our internet and WiFi connection. I can see an increase in latency spikes on my monitoring service.This causes my work calls to drop out (working from home) and I am even...

Internet speed

My internet speed fluctuates wildly. As a result when watching programmes on the internet tv I get interruptions in my picture or my soundAny suggestions?

Alangour by Joining in
  • 1 replies
  • 0 kudos

Resolved! Deadlock letter

We have had no service since we moved into our flat (4 months ago) due to an external cable issue. Virgin have kept lying to us about the dates on which the technicians would be coming to fix it - they said 29th Oct, 2nd Nov, 22nd Nov, 24th Dec, 10th...

Harassment complaint

Hi,A while ago I signed up with Virgin broadband but about a month before my contract started I cancelled because I got a similar offer from EE who I'm already with for my mobile phone.However, after I cancelled, I was still receiving emails from Vir...

nhalks by Joining in
  • 5 replies
  • 0 kudos