POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
A few months ago, my Hub 4 began rebooting by itself. It was once a day initially but gradually increased to several. An engineer came to investigate and he replaced something to reduce the "noise". This seemed to solve it as I didn't have any furthe...
Hi, I’ve received my Hub3 today which I have set up as per the instructions, however, I can’t get any internet connection and the route has a constant orange light. Any ideas how to resolve this?
Joined VM late Feb/early March. Moved over from EE as when I moved home the new buyer took the line so had no choice. Being annoyed with EE, I went with someone new. Thinking VM would be good… never had any issues with EE for signal. Every month our ...
Hi need some help my virgin hub 4 is flashing red I have No broadband or telephone I’ve checked all the telephone wires and connections switched off hub and restarted it and the re set but still the sameI checked for issues in my area and all okI hav...
hi my router resets itself every night at around midnight been doing this for month or two getting frustrating now [MOD EDIT: Subject title changed for clarity]
Hi,Recieved the Hub 4 in last couple of months and it's been nothing but problems since arriving! Wired and Wi-Fi constantly dropping, sometimes every 30-60 seconds. Followed the guideines for checking the hub, wiring etc. This can happen if there i...
Hi,Constantly getting these errors for months - i have called helpdesk and they just tell me to reset router which is useless, they have said if i upgrade to the next package for broadband it would stop (which i know is bull rubbish), then said its b...
Hello there, we've had Virgin broadband and hub3 for over 5 years For the past 6 months or so we've had problems with the hub3 dropping connection. We're forever restarting the hub manually & have reset the hub . we're also experiencing slow wifi a...
HiI have the package M350 (Volt Broadband) and it is only providing good coverage in 1/3rd of my house. We have two people working from home at all times.Considering that I am paying upto 75 pounds per month, I would like to invoke the rule in my pac...
Evening all. I reached out to virgins media Twitter and they’ve sent me here.last year I rang up and got a wifi pod through the o2 merger. I live in a pretty old house ans I’ve continued to struggle with signal is various places through out. I see on...
