POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hello, I'm facing same exact errors in router logs as soon as I got my broadband upgraded to Volt125 from 50mbps and swapped my Hub 3.0 with new Hub 5.0. I don't even use any VR streaming or protocols being mentioned above. I've tried everything sug...
Hi all, my internet has been dropping out every few minutes for a week or two now. 4-5 times and hour! An engineer came this week and said it was the modem and replaced it for the newest model (being 5). today we had the luxury of it constantly drop...
My virgin 1gig comes in on the north side of my house, but my office is on the south side. It's important to me that I get as much of my speed as possible in both locations. I have tried powerline (awful), very strong wifi (~500mbps), wireless backha...
So having had 1Gb since Dec 2021, it's never been great, but for the occasions I've managed 50mbps I've tolerated it, it did what I needed. I've had x2 Hub 4's I've had 3 Wi-fi boosters.I work from home full time, so rely on at the very least a conne...
Upgraded to GIG1 earlier this year, been getting multiple daily disconnections lately. Hub 5 is running in modem mode. Not an issue with my router, seems to be related to the hub or the connection itself.StatusItem Status CommentsAcquired Downstream ...
Hello,I've been having issues intermittently this last week with some severe packet loss in the evenings. We had tried restarting our router as we don't use the wifi for the most part. It has also been occuring most evenings this past week since Wedn...
I received a new Hub 5 recently because of VM new phone system.I went to install it tonight and my existing power adapter (Hub 2a) doesn't fit the hub 5.Can I have one sent out please?
VM replaced my HUB 3 with a HUB 6 and now my host device ( smart TV ) DNS is not being used.UK tv services are no longer accessible.VM disabled IPV6 on the router and advised a power cycle of router / TV etc etc - it still doesn't workI am connected ...
Hi I have had the 50gb package and Hub3 for just over 12 months and it is inconsistent, drops the connection daily. I had an engineer visit last year, he adjusted the power of signal saying it was too strong and overloaded router. No real improvement...
Over the last month or so my broadband connection has been really unreliable.The broadband connection drops (happening at least once a day) then after rebooting the Hub3 takes about 20 mins to reconnect (which it doesn't always do). I've checked th...
